SAAS

RestHub

Winalife Venture

RestHub is a platform that allows restaurants to easily manage orders from various food delivery channels in one place. It saves employees' time, reduces the number of mistakes and lets restaurateurs focus on what's really important.The Winalife team built the entire product from scratch, including research, branding, UX/UI design, as well as, product and website development.

1st
Winalife
Venture
1M+
Processed
orders
€400k
Raised for development
4
Years of Partnership
and still counting

Company: Restimo

Industry: FoodTech

Location: Poland

Time: 2021 - 2023

Project overview

RestHub is one of the ventures created and supported by Winalife. To a large extent, the idea was a response to the restrictions and lockdowns during the pandemic, which turned the catering industry upside down and forced many restaurants to open up to the food delivery model. Those who did not have their own deliverymen were happy to use the services of popular aggregators such as Uber Eats, Pyszne.pl, Glovo, Bolt, or Wolt.

The challenge is that each of these aggregators provides the restaurant with its own tablet and system, which means that sometimes there could be found 10 tablets at the restaurant, each emitting separate notifications. It is easy to imagine how much chaos this must create in an already complex catering industry.

Problem
  • A large number of devices borrowed from food delivery aggregators
  • Chaos caused by the number of notifications from multiple channels
  • Delays in issuing orders resulting in customer frustration
  • Need to have several printers for orders
Solution
  • One tablet - one app
  • All notifications and information about orders are located in one clear panel
  • Better order management, resulting in fewer delays

Challenges

As an innovative concept, RestHub faced various challenges.

01
Deliver more than expected
Integration with aggregators and POS systems

Obtaining API keys and convincing them to cooperate in the technological field.

02
Take ownership and be engaged
Creating a high-performance app that can handle tens of thousands of queries a day

From the very beginning, we knew that the app would be widely used and that it was necessary to build an incredibly stable infrastructure.

03
Be transparent and communicative
Obtaining customers and serving them

During the pandemic, the RestHub app solved a pressing problem, but it still required a good sales team and coordination along with the customer support department.

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01
Integration with aggregators and POS systems
Deliver more than expected

Obtaining API keys and convincing them to cooperate in the technological field

02
Creating a high-performance app that can handle tens of thousands of queries a day
Take ownership and be engaged

From the very beginning, we knew that the app would be widely used and that it was necessary to build an incredibly stable infrastructure.

03
Obtaining customers and serving them
Be transparent and communicative

During the pandemic, the RestHub app solved a pressing problem, but it still required a good sales team and coordination along with the customer support department.

Goals

100 acquired restaurants in a year

Key for business liquidity and stability

500,000 processed orders

We set ourselves a technological benchmark

Obtaining seed investment

Key in the context of further development of the application, team, and expansion to other markets

Entering foreign markets

Lithuania and the Czech Republic are the main countries we’ve been considering entering first.

Achievements

It was not easy, but we managed. Check our achievements!

Integration with POS systems

From now on, our clients can accept orders from RestHub directly in their own POS systems

Qualifying for the Mazovian Startup

This is an acceleration program for innovative and socially responsible startups

Cooperation with UpMenu

One of the largest worldwide platforms for restaurants to receive online orders

Full integration with Pyszne.pl

It was not an easy task, but ultimately it was successful and our clients can now fully benefit from this integration

Integration with POS systems

From now on, our clients can accept orders from RestHub directly in their own POS systems

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Clients quotes

Arek Bielecki

Co-Founder

Restimo

Winalife had done a tremendous job for RestHub. Not only had they developed the whole app, which is very user-friendly and efficient, but also provided us with support on the business side.

Arek Bielecki

Co-Founder

Restimo

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